Mystery Shopping

We are increasingly being asked to supply mystery shopping staff to brands and retailers!

Initially we have three Quality assurance managers that travel the breadth and depth of the UK visiting our promotions and reporting back to us, it was initially very easy for us to get our quality assurance managers to visit retailers and events to report back to brands and agencies, but we have had so much interest in creating these mystery shoppers that we have now trained mystery shoppers in every major metropolitan area in the UK, to allow us to quickly conduct mystery shops on both a tactical and an ongoing basis.

We have since developed our expertise in constructing questionnaires and reports to offer a full mystery shopping service including:-

Store audits

Mystery shopping

Competitor analysis

Supply chain audits

Product and campaign launched

Pricing audits

Merchandising

We are now able to digitize these mystery shops into real time reporting, allowing brand managers to make instant changes. Let us know if you would like to discuss your needs in more detail